Thank you for shopping with charminggifts.shop. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a return policy under the following conditions:
Return Period: You may return an item within 7 days of receiving it.
Eligibility for Returns: The product must be unused, in its original packaging, and in the same condition as received.
Non-Returnable Items: Certain items, such as personal care products, opened cosmetics, or customized items, cannot be returned.
Return Process:
Contact our customer service at charminggiftsweb@gmail.com to initiate a return request.
Pack the item securely and send it to turkiye-istanbul.
Once received and inspected, we will process a refund or exchange within 10 business days.
Refunds: Refunds will be issued to the original payment method. Shipping fees are non-refundable.
Damaged or Incorrect Items: If you received a damaged or incorrect item, please contact us within 2 days for a replacement.
For any further questions, please contact us at charminggiftsweb@gmail.com .